APARTMENT MANAGEMENT SERVICES

Our full-service management services include, but are not limited to, the following:

Financial Collection of all rents and other fees with appropriate follow-through Approval and payment of all bills Preparation of regular monthly reports to owner detailing income and disbursements tailored to the particular needs of the property Preparation of an operating budget, and if requested, a long-term reserve and/or preservation budget. Provide information for and cooperating in preparation of tax returns Review expenditures, such as oil, gas, electricity, insurance premiums, water & sewer where competitive pricing with Sentry's buying power and/or energy savings can be effected
Reviewing expenditures, such as oil, insurance premiums, where savings, sometimes very significant, might be effected, and obtaining competitive prices using Sentry's buying power
Maintenance Supervision of the cleaning and maintenance of the entire property including, but not limited to janitorial services, landscaping and snowremoval, maintenance of elevators, alarm systems, roofs, heating & cooling systems, sprinklers, plumbing and electrical, entire interior of apartments (for regular repairs, preventative repairs and make-ready for re-rentals) Solicitation of contractors, obtaining bids when appropriate and supervision and inspection of contracted work Provide 24 hour emergency service and ¡°subject to call¡± policy after business hours for key personnel who have access to qualified staff and licensed repair services for emergencies Perform regular site inspections with follow-up to address needed repairs, cleaning or maintenance
Administrative Effect the renting and re-renting of all apartments Effect credit checks on all serious applicants, check applications (e.g. employment, previous landlords) Personal interview of all serious applicants and prepare and execute all leases Maintain all property files (tenants, apartments, common areas, etc.) Effect all notices, court action and collection (sometimes with legal counsel) against delinquents, tenants who fail to comply with terms of tenancy agreement, ¡°skips,¡± etc. Experienced, well-trained staff to field all calls, correspondence and notices to and from tenants, vendors, suppliers and service companies, and governmental agencies to effect all aspects of tenant-landlord relationship issues and all issues regarding the physical plant